FAQ

Product

What are the Minimum Order Quantities?

Sugarcane-bagasse Products: 50,000 pieces per item

 

Paper Cup Products: 100,000 pieces per item

 

Paper Cup Lids: 100,000 pieces per item

 

Cutlery Products: 100,000 pieces per item

 

Retail Products: Please Contact a Sales Consultant for More Details

 

What is the Custom Mold Timeline for Molded Fiber Products?

 

  • New Product Design: 3-5 Business Days
  • Sample Mold: 2 weeks
  • Production Mold: 4 weeks

 

Orders

What is the Lead Time for Products?

30 days from order placement. However, we often finish production for some products within 2 weeks. The order lead time will be dependent on the items you order and their respective volume. We will confirm the order completion date within 1-2 days of order placement. You may also contact us before you place an order to receive a general estimate.

 

Is It Possible to Mix Different Products on the same Shipping Container?

You may mix as many products as you want on the same shipping container. Please note, you must meet the MOQs per item.

 

Financial

What are the Payment Terms?

30% Deposit / 70%  on Shipment

 

Visit our Factories

What are the top local hotels?

We can book hotel reservations for you. However, if you prefer to book the reservation yourself, we recommend staying at one of these hotels:

 

Xiamen:

 

The Westin Xiamen

The tallest building in Xiamen, the Westin Hotel provides breathtaking views, refreshing comforts, and easy access to the airport and attractions.

 

Quanzhou:

 

Quanzhou Wanda Vista Hotel

The newest hotel in Quanzhou, the Wanda Vista Hotel is part of the Wanda Shopping Plaza, offering a host of shopping and entertainment options including a brand new IMAX theater.

 

What is the closest airport to the factory?

Xiamen Gaoqi International Airport. The airport code is: XMN

 

May I visit the factory?

Yes, we encourage and welcome you to visit our factories. We will arrange transportation to and from the airport, as well as reserve rooms for you at a local hotel. Please contact a Sales Consultant to schedule your visit.